Home Networking: Feeding the Need for Instant Gratification
Consumers continue to embrace more and more integrated digital home networking services to satisfy their demanding entertainment and household needs. Whether they watch photos, download movies, chat or play video games, everyone wants their own unique viewing experience.
How will network operators satisfy their consumers' insatiable demand to have all their content anywhere they want in their home?
Whose Tube? How Does User- Generated Content Redefine Entertainment?
From Wiki's to Vlogs to Podcasting, these collective-consumer creative initiatives are redefining entertainment for an ever-growing number of people. The questions for operators, content providers and telcos alike, are, "What's our place in this new space, and where's the business case?"
Join senior executives representing leading cable operators, content providers as well as mobile operators to discuss the trends, opportunities and hurdles ahead in building business with UGC products.
Ready, Set, Go! Effective Tools and Strategies to Deliver the Ultimate in Customer Care
Everyone's got a laptop. Everyone's got a phone. Everyone's connected. So why do you have to call somebody else when a customer is having difficulty? Find out how you can proactively identify issues before they become critical problems and immediately dispatch technicians to solve them.
Hear global network leaders discuss the techniques they are using to today to keep their customers satisfied and drive loyalty.
Advertising On Demand: Success Stories from the Front Line
The worlds of advertising and VOD are colliding with major trials and rollouts occurring globally on a broad scale. How is this opportunity offering network operators the ability to dynamically personalize their advertising content in order to best serve their audience and advertisers, and in turn, monetize the deployment of advanced services?
Many believe advertising is THE revenue stream that could fund the future of On Demand. Hear from the pros as they examine examples from actual advertising deployments, analyze the key drivers for success and discuss how networks can deliver on their revenue and customer satisfaction goals.