Video & Multimedia Client Satisfaction Survey

Please rate the following
(where provided by AVT)		 superb very good good fair poor n/a
a. interpretation & understanding your requirements
b. clarity of quotation / proposal document
c. administration throughout the project
d. communication throughout the project
e. able to stick to brief & make relevant suggestions
f. gives a timely response to all enquiries
g. delivered to requested timescales
h. works within agreed budgets
i. provides creativity and innovation
j. ability to solve problems
k. accuracy and information on invoice
l. overall meeting of your expectations
Additional comments regarding the delivery of your project:
(please let us know of any other ways in which you think we can improve)

Please answer yes or no to the following questions Yes No
1. Would you consider working with AVT on future video / multimedia projects?
2. Would you recommend our services to others?
3. Would you be prepared to provide us with a comment for PR purposes?
4. Were you informed of other services that AVT offers?
5. Would you like further information about other AVT services?
6. Would you like access to the AVT Secure Login Area enabling you to view video production, CPD, webcasting and training/demonstration projects?
If you answered yes to question 5, please indicate here which service(s):
live event production video filming web design AV hire 2D & 3D graphics
webcasting podcasting video, CD-ROM, DVD production specialist event lighting
How did you hear about AVT?
Your details:
name:
position:
company:
email: